Who We Are

Synergy and Impact

We are a team of gifted individuals focused on making an impact on your business.  Creating synergy in the technology standard you use and strategic plans to increase productivity and deliver peace of mind.

Let Synpact help make an impact in your business and your success.

Synergy Driven by Innovation

Experienced Professionals with over 18 years in business
Trusted since 2003

Our Values

Our team CARES about our work and its impact on your success.

Our entire company strives to EXCEED your EXPECTATIONS.

We treat our clients like FAMILY.

We encourage our team to continue building their CAREERS to safeguard their future.

Our REPUTATION is our greatest STRENGTH.

Our Team


Jerry Hilecher

Chief Executive Officer

Mariesa Bañuelos

Chief Financial Officer

Aramis Hernandez

Chief Growth Officer

Marcelo Blatt

Chief Operations Officer

The Team

Kim O’Neil

Client Services Advocate

Joel Garcia

Account Manager

Sharon Joch

Project Coordinator

Kyle Nakamura

On Site Technical Engineer

Kyle Rivera

Technical Support Engineer

Katie Matiarena


Terry Kritzberg

Lead VOIP Engineer 

Berris Rowland

Lead Onsite Technical Engineer 

Sergio Garcia

Onsite Technical Engineer 

Kimberly Canini

Administrator and Telco  

Brandon Allison

NetOps Engineer 

Tristan Leyesa

Help Desk Engineer 

John Fuentes

NetOps & VOIP Engineer 

Laura Huang


Briann Hernandez

Lead Engineer 

Kate Parberry

SEO Specialist

The “Four Pillars”

  1. We are a team of skilled, knowledgeable, caring professionals who deliver client-centric products and services of unparalleled value, providing delightful experiences that surpass expectations.
  2. We prioritize the well-being and satisfaction of our employees, clients, and partners with a positive and supportive environment, recognizing and emphasizing the importance of people.
  3. We operate authentically and honestly, driven by a sincere interest in all we serve.
  4. We honor and complete our commitments to our team, clients, and vendors to create and maintain reliable, dependable, and enduring relationships.
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