Internal IT teams are often overworked in many businesses, so congratulations if you have recently forged a co-managed relationship with an IT services provider. Most people would agree that this might be among the best choices you ever make for your company. With co-managed IT, your company will grow like never before, and your employees will enjoy some well-earned time off. By choosing to Integrate Co-Managed IT, you can take complete control of your infrastructure and make it function smoothly by combining the knowledge and access of your on-site IT professionals with the extensive experience of a Managed Service Provider (MSP). However, the proper integration of the two entities must be completed before you can enjoy the benefits of your choice. It doesn’t have to be extremely hard, and it doesn’t have to happen overnight.
Practical Steps to Integrate Co-Managed IT Seamlessly with Your Team
Integrating a new group of experts with your current IT team can be challenging. For example, both sides should anticipate a planned adjustment time when employing new staff. However, you can take a few easy steps to ensure a seamless and expeditious transition.
Engage in Frequent, Candid Communications to Integrate Co-Managed IT Effectively
Open communication from the beginning is essential to avoid misunderstandings and maintain a highly effective working relationship. Organize frequent gatherings where a lively exchange of ideas is encouraged, and all questions are welcome. These sessions usually take place online to allow for flexible participation. This approach will ensure everyone agrees and works towards common goals.
Define the Roles of Each Team Clearly
Your internal team and the MSP will have clearly defined roles and duties in an efficient IT team collaboration. Your internal employees may occasionally become hostile, especially if they feel they are being taken over. Emphasize that this is untrue. Make it clear that each team has a specific role to play. Your IT infrastructure can work like a well-oiled machine and gradually advance your company when every team completes its designated tasks.
Delegate Your Regular Tasks to the MSP
Even though routine IT tasks are simple, they can take up a lot of time. Giving these repetitive chores to your IT provider is advisable, as they typically assign teams specifically for this kind of work. Doing so allows you to utilize your internal staff for more crucial tasks that align with your business objectives and drive growth.
Increase Internal Efficiency Through MSP Expertise
Even though the top internal IT teams are intimately familiar with your company, they may only sometimes have the ideal answer for every issue. However, MSPs can access a vast pool of IT specialists with various abilities and resources. Your internal team’s productivity will soar if they have access to this level of expertise and knowledge.
Enhance Security and Prevent Attacks
In the wake of recent cybersecurity events, such as the recent attack on Microsoft, it’s crucial to integrate co-managed IT as part of your security strategy. These threats underline the importance of a robust IT infrastructure that includes proactive measures to safeguard your business. Integrating co-managed IT allows you to access continuous monitoring, rapid threat response, and strategic guidance to protect your systems and data from potential breaches.
Last Words: Integrate Co-Managed IT for Business Success
Although challenging, integrating an outside IT supplier with your internal team is essential for your company’s ongoing expansion. By adhering to the straightforward yet powerful advice provided above, you can create a mutually beneficial working relationship between your internal and external IT staff.
This is the ideal moment to read our Essential Guide to Co-Managed IT: Make Informed Decisions for Your Company’s IT Strategy if you have recently partnered with an MSP or have not yet found one. It is available for free download right here. If you have questions concerning co-managed IT services, we would be pleased to offer you all the necessary answers. Call us today or view our library of free resources!